Rucove Wallet
Benefits on Rucove.com for buyers.
What is Rucove wallet?
When a Buyer orders a produce or approves a supplier's proposal; they're encouraged to deposit the agreed funds into their Rucove wallet. The Rucove wallet is Rucove's payment feature that held buyers' funds until the order has either been shipped, have gotten to the buyer'is location, or received by the buyer. The duration at which Rucove will withheld the agreed funds deposited by the buyer depends on the contract signed by both parties.
As a supplier, the Rucove wallet payment feature provides you with security before you start packaging and shipping your produce. As a buyer, it helps you make sure you get exactly what was ordered. If you have no record transacting with the Buyer, we urge you to request for the full agreed amount to be deposited in their Rucove wallet before you can start making preparation to ship your order.
Please note: it's not compulsory to use the Rucove wallet either is it compulsory to transact on Rucove.com. However, Rucove won't take any responsibility or initiate a refund for disputes that may arise during the transaction. For your payment to be fully secured, you need is to ensure that the funds are already in your Rucove wallet.
With Rucove wallet, you're covered if:
- Your products are not shipped on time as per the contract with your supplier. You can request to be compensated or you ignore it
- Your products do not meet the quality standards as per the contract with your supplier